Priocept have been featured in the European version of Digital Clarity Group’s Guide to Service Providers for Web Content and Customer Experience Management.
is a research-based advisory firm focused on the content, technologies and practices that drive world-class customer experience. The Guide to Service Providers is designed as a resource for organisations that are implementing new Web Content Management (WCM) solutions and need critical information about qualified services firms.
Priocept’s inclusion in the guide confirms our positioning as one of the leading implementation partners for WCM and e-commerce applications in Europe, highlighting Priocept’s ongoing partnerships with Sitecore, Magnolia and EPiServer.
Key findings in the report include:
- Relationships between businesses and their partners are undergoing rapid transformation in several fundamental ways.
- Customer vision is becoming more holistic.
- The challenges WCM and Customer Experience Management (CEM) implementers and their partners face are more organizational than technical.
- Service provider consolidation is already happening, and will increase over the rest of 2014.
You can find more information and download the DCG’s research on their website: