Content Management

International Software Applications – Part 2

In Part 1 of this two part post, we looked at the basics of international software, and how to plan your project to best support the demands of international applications. In this second post, we look at using local market knowledge to speed up localisation efforts, the pros and cons of a translation management system, and some ways to avoid mobile app "sprawl".

International Software Applications – Part 1

Web and mobile applications today should be designed and built from the ground up to support international markets, unless there is a strong business case to restrict them to a single market. The availability of tools and frameworks to provide your application with international support (including multiple languages, currencies, locales, etc.) lowers the barrier for application development teams, but the technology build is only part of the challenge of supporting international markets. In Part 1 of this two part post, we look at the basics if international software, and how to plan your project to best support the demands of international applications.

Google Search Appliance improved, but how much?

As reported by the Real Story group, the latest Google Search Appliance (GSA 6.8) now has faceted search, amongst other things. We blogged on the GSA last year, noting how - although the GSA has some powerful features - its administrative interface and feed control were both somewhat lacking. It seems that the main new features are: faceted navigation, a SharePoint 2010 connector (useful for intranets), and Active-Active mirroring. How many of the glitches we found back in 2009 (such as poor ampersand handling, batch import control and index purging) are now fixed is not clear, although a side-effect of the new faceted navigation seems to be that the search result estimates are now accurate.

Report-back from Magnolia training

Two Priocept developers, Chris and Adam, went to Basel last week to get trained up as Magnolia developers. Here's a quick report-back.

Selecting a Web Content Management System

Selecting the right Web Content Management (WCM) system presents unique challenges for organisations keen to make the most of what can be a significant and strategic investment. New modes of customer engagement – from e-commerce to social media and online marketing – turn many older assumptions about WCM on their head.

The User (not Content) is King – WCM in 2010

According to Gartner's latest report, the User is now more important than the Content when selecting WCM systems. Multi-channel user engagement requires fully-integrated products spanning content delivery, tracking, analytics and personalisation.