Priocept launch new community features on

Today Priocept launched, the latest release of GlaxoSmithKline’s smoking cessation Behavioural Support Programme (BSP) including major new community and social media features implemented on the Gigya platform.

Google Search Appliance improved, but how much?

As reported by the Real Story group, the latest Google Search Appliance (GSA 6.8) now has faceted search, amongst other things. We blogged on the GSA last year, noting how - although the GSA has some powerful features - its administrative interface and feed control were both somewhat lacking. It seems that the main new features are: faceted navigation, a SharePoint 2010 connector (useful for intranets), and Active-Active mirroring. How many of the glitches we found back in 2009 (such as poor ampersand handling, batch import control and index purging) are now fixed is not clear, although a side-effect of the new faceted navigation seems to be that the search result estimates are now accurate.

Using Google Search Appliance for public-facing websites

For standard document or page-centric indexing and search requirements in the enterprise, the Google Search Appliance performs very effectively, although more unusual uses may require customisation or addition of extra functionality to achieve the desired results, particularly around administration. Here, we provide details about the GSA, its usage, and relevant capabilities and limitations.